Financial Aid as a Tech-Enabled Service

Atlas Navigator™

Every patient. Every program. Maximize medical financial aid.

Atlas Navigator enables organizations to stand up a medical financial aid department that taps into all available programs to fill coverage gaps and drive reimbursement lift. Using our always up-to-date program database, seamless EMR integrations, matching and reimbursement modeling algorithms, and enrollment workflow and claims automation platform, our experienced enrollment advocates leave no stone unturned in supporting your patients and securing reimbursement. Available onsite and remote, our advocates work cases end-to-end, from activating patients to enrollment to claims to receiving aid to re-enrollments.

Unify and scale patient enrollment with a centralized platform that automates eligibility and streamlines enrollment and reimbursement across the following programs:

  • External: Diagnosis Based Assistance, Co-pay, Drug Advance, Drug Replenishment, FLS/FTO, Procedure Specific, Device Replacement, Transplant, Cellular Therapy, COVID-19, COBRA, and Government.
  • Internal: Programs administered in-house such as HFA (Charity Care) and Hospital Foundation.

Purpose-built by financial navigators, patient assistance specialists, and P&L leaders, Atlas Navigator can be utilized by specialty practice areas or health system wide to convert bad debt and charity care to revenue and improve cost-savings–all while decreasing A/R days and improving margins across departments. Enhance patient experience and staff satisfaction, achieve higher levels of compliance, and establish a better reputation in the communities you serve with Atlas.


Automate eligibility determinations across an ever-expanding up-to-date list of financial aid programs


Workflow automation and omnichannel messaging to collect missing data and authorization from patients and clinicians, automatically submit multiple applications with one click, track enrollment status with re-enrollment triggers, system alerts and reminders so no patient gets left behind


Workflow automation and innovative interface to submit claims and orders, track status, follow up, log payments and drug awards. Efficiently manage all back office coordination between patients, programs, clinicians, and billers.


Administer your financial aid program (HFA, charity care). Includes omnichannel messaging, automated eligibility determinations, branded digital applications, workflow automation, policy enforcement, fund disbursement, audit protection, and compliance/productivity reporting.