THE CHALLENGE
One of the world’s most recognized comprehensive cancer centers, renowned for its groundbreaking research and treatment innovation, faced a challenge familiar to oncology providers everywhere: the staggering financial burden of cancer care on patients and families.
With thousands of patients seeking treatment each year, many requiring complex, multi-line therapies that can cost hundreds of thousands of dollars, the center needed a way to systematically connect patients to the full range of available financial assistance. The scale of the patient population and the complexity of oncology-specific funding programs required a technology solution that could operate at high volume while navigating the nuances of manufacturer programs, foundation grants, and government assistance specific to cancer treatment.
The center sought a platform that would empower its existing financial counseling team with the tools to identify, enroll, and track patients across every available program, without adding headcount or creating new administrative bottlenecks.
THE SOLUTION
The cancer center implemented Atlas Health’s platform to transform its approach to patient financial assistance. The platform was deployed directly to the center’s financial navigation team, equipping counselors with AI-powered tools to proactively identify eligible patients, match them to the most appropriate funding sources, and manage the enrollment process digitally.
Atlas’s comprehensive funding network, which includes manufacturer copay and free drug programs, disease-specific foundations, and government assistance programs, was particularly well-suited to the complex oncology landscape. The platform’s ability to evaluate patients against multiple programs simultaneously enabled the team to maximize assistance for each patient.
The partnership model allowed the center to maintain full control over patient relationships while leveraging Atlas’s technology to dramatically increase the efficiency and reach of their financial assistance efforts.
THE RESULTS
The results were unprecedented in both speed and scale. In under one year using the Atlas platform, the cancer center secured more than $30M in cumulative patient financial assistance, serving more than 1,500 patients. The program was already generating results for the following fiscal year before the first year was complete.
This represented one of the largest and fastest deployments of a patient financial assistance platform at a major cancer center, validating the model for high-volume, high-acuity oncology settings. The per-patient value and overall program scale demonstrated that a technology-enabled approach could deliver transformational financial impact for both patients and the institution.
The partnership has set a new benchmark for what is achievable in oncology patient financial assistance, proving that even the most complex treatment environments can realize immediate, measurable returns from a purpose-built patient affordability platform.
