AI agents empower patient advocates
Experienced human advocates work with AI agents in a single, coordinated workflow to execute financial clearance, including obtaining coverage and grants. Ava manages high-volume, rules-driven tasks—such as eligibility screening, matching, enrollment, and follow-up. Expert advocates step in for exceptions, edge cases, and complex patient situations. The result is faster execution, fewer errors, and a scalable model that delivers consistent outcomes without sacrificing compassion.