Learn how AI can improve access, affordability and SDOH
The healthcare landscape is undergoing a significant transformation, driven by the emergence of artificial intelligence (AI). While AI has generally found its niche in data analysis and treatment planning, a new wave of generative AI is poised to revolutionize care by optimizing patient assistance programs to improve access, affordability and
social determinants of health (SDOH).
The Power of AI in Patient Care
AI excels at analyzing vast amounts of data, assisting in earlier disease detection, predicting potential risks and recommending evidence-based treatment plans. AI can also streamline processes and reduce costs by automating administrative tasks like appointment scheduling, billing and claims processing - freeing up staff to focus on patient interaction.
Generative AI offers a progressive approach to addressing SDOH. This technology can analyze electronic health records, uncovering subtle clues that point to a patient's social struggles. For example, a model might recognize missed appointments due to unreliable transportation or identify mentions of food insecurity through specific keywords used by doctors.
By identifying these hidden needs, generative AI empowers healthcare professionals to tailor their approach. Imagine a doctor being prompted by AI during a visit: "This patient may be experiencing housing insecurity. Would you like to connect them with local resources?" This real-time insight allows for proactive intervention, potentially improving treatment adherence and overall health outcomes. Generative AI goes beyond identification. It can analyze data on available social services and a patient's specific needs, recommending suitable assistance programs.
The Power of AI in Patient Assistance
The patient assistance process has a lot of moving parts by multiple stakeholders. The complexity and manual work associated with patient assistance programs includes identifying who needs help, which programs offer assistance, eligibility requirements and award coordination makes an ideal candidate for AI. Deploying AI in the area has many benefits to the end user and, ultimately, the patient.
The integration of generative AI into SDOH management and patient assistance heralds a transformative era where technology and compassion converge. AI has the capability to analyze data, predict needs and offer personalized recommendations. This enables providers to improve access, affordability and address SDOH barriers, effectively improving care and outcomes. As AI technologies continue to evolve, it’s important to note that skilled healthcare professionals will always be crucial for personalized care and addressing complex issues; however, AI can be a valuable addition to the care team.