Covenant Health

How mission-driven health system embraces innovation to help patients afford infusion therapy

Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19

Challenge

Covenant Health needed a system-wide technology and service solution for connecting patients to medical financial aid funding. The health system lacked a team that was focused full-time on enrolling patients in medical financial aid programs.

Quote mark

Atlas Health reduced our uncompensated care and converted it to cash that was delivered directly to us. They were able to solve the problem of financial toxicity and charity care leakage holistically across our hospital’s enterprise.

Dick Plamondon, Vice President - Finance

Solution

Covenant Health partnered with Atlas to:

• Help patients have access to life-saving treatment they would otherwise forego due to affordability

• Make a larger impact by further reaching the vulnerable populations in their community

Results

420%

increase in philanthropic aid support for patients

$2.6M+

in philanthropic aid support for patients annually

Download Case Study

Covenant Health

How mission-driven health system embraces innovation to help patients afford infusion therapy

Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19

Challenge

Covenant Health needed a system-wide technology and service solution for connecting patients to medical financial aid funding. The health system lacked a team that was focused full-time on enrolling patients in medical financial aid programs.

Quote mark

Atlas Health reduced our uncompensated care and converted it to cash that was delivered directly to us. They were able to solve the problem of financial toxicity and charity care leakage holistically across our hospital’s enterprise.

Dick Plamondon, Vice President - Finance

Solution

Covenant Health partnered with Atlas to:

• Help patients have access to life-saving treatment they would otherwise forego due to affordability

• Make a larger impact by further reaching the vulnerable populations in their community

Results

420%

increase in philanthropic aid support for patients

$2.6M+

in philanthropic aid support for patients annually

Download Case Study

Covenant Health

How mission-driven health system embraces innovation to help patients afford infusion therapy

Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19

Challenge

Covenant Health needed a system-wide technology and service solution for connecting patients to medical financial aid funding. The health system lacked a team that was focused full-time on enrolling patients in medical financial aid programs.

Quote mark

Atlas Health reduced our uncompensated care and converted it to cash that was delivered directly to us. They were able to solve the problem of financial toxicity and charity care leakage holistically across our hospital’s enterprise.

Dick Plamondon, Vice President - Finance

Solution

Covenant Health partnered with Atlas to:

• Help patients have access to life-saving treatment they would otherwise forego due to affordability

• Make a larger impact by further reaching the vulnerable populations in their community

Results

420%

increase in philanthropic aid support for patients

$2.6M+

in philanthropic aid support for patients annually

Download Case Study

Covenant Health

How mission-driven health system embraces innovation to help patients afford infusion therapy

Source: ONS Annual Congress

Given the consistent rise in healthcare costs, there is a need for better integration of financial advocacy into routine clinical practice to: 

Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19

The impact of proactive review for patient financial assistance via Atlas Health for Sylvester Comprehensive Cancer Center's diverse population (58% Hispanic and 10% Black): 

Covenant Health needed a system-wide technology and service solution for connecting patients to medical financial aid funding. The health system lacked a team that was focused full-time on enrolling patients in medical financial aid programs.