King's Daughters

Health system uncovered millions in philanthropic resources to improve patient care

Region: Southeast
Type: Non-profit
NPR: $442M
Locations: 58

Challenge

King's Daughters Health System (KDHS) was overwhelmed with the sheer volume of programs available to help patients. The health system wanted to empower its patient advocacy teams with a solution that could automate patient matching and streamline enrollment. KDHS needed a solution to simplify and automate a complicated workflow that could easily double the number of patients receiving aid.

Quote mark

Atlas took the highly complex process of philanthropic identification, enrollment, and reimbursements and turned it into a simple and easy-to-use workflow. Navigator has won over our longtime patient care advocates and given patients financial peace as they’re going through something difficult. That’s the real impact.


Mark Beilstein, Executive Director of Revenue Cycle

Solution

In three months, Atlas:

• Fully integrated existing KDHS processes and gained full acceptance from the team

• Covers all patient assistance, copay and diagnosis-based assistance foundation programs specific to oncology patients and providers

Results

241%

increase in philanthropic aid support for patients

2,300+

patients enrolled in financial aid programs

$2.9M+

in philanthropic aid support for patients annually

300

patients helped annually

Download Case Study

King's Daughters

Health system uncovered millions in philanthropic resources to improve patient care

Region: Southeast
Type: Non-profit
NPR: $442M
Locations: 58

Challenge

King's Daughters Health System (KDHS) was overwhelmed with the sheer volume of programs available to help patients. The health system wanted to empower its patient advocacy teams with a solution that could automate patient matching and streamline enrollment. KDHS needed a solution to simplify and automate a complicated workflow that could easily double the number of patients receiving aid.

Quote mark

Atlas took the highly complex process of philanthropic identification, enrollment, and reimbursements and turned it into a simple and easy-to-use workflow. Navigator has won over our longtime patient care advocates and given patients financial peace as they’re going through something difficult. That’s the real impact.


Mark Beilstein, Executive Director of Revenue Cycle

Solution

In three months, Atlas:

• Fully integrated existing KDHS processes and gained full acceptance from the team

• Covers all patient assistance, copay and diagnosis-based assistance foundation programs specific to oncology patients and providers

Results

241%

increase in philanthropic aid support for patients

2,300+

patients enrolled in financial aid programs

Download Case Study

King's Daughters

Health system uncovered millions in philanthropic resources to improve patient care

Region: Southeast
Type: Non-profit
NPR: $442M
Locations: 58

Challenge

King's Daughters Health System (KDHS) was overwhelmed with the sheer volume of programs available to help patients. The health system wanted to empower its patient advocacy teams with a solution that could automate patient matching and streamline enrollment. KDHS needed a solution to simplify and automate a complicated workflow that could easily double the number of patients receiving aid.

Quote mark

Atlas took the highly complex process of philanthropic identification, enrollment, and reimbursements and turned it into a simple and easy-to-use workflow. Navigator has won over our longtime patient care advocates and given patients financial peace as they’re going through something difficult. That’s the real impact.


Mark Beilstein, Executive Director of Revenue Cycle

Solution

In three months, Atlas:

• Fully integrated existing KDHS processes and gained full acceptance from the team

• Covers all patient assistance, copay and diagnosis-based assistance foundation programs specific to oncology patients and providers

Results

241%

increase in philanthropic aid support for patients

2,300+

patients enrolled in financial aid programs

$2.9M+

in philanthropic aid support for patients annually

Download Case Study