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King's Daughters
Health system uncovered millions in philanthropic resources to improve patient care
Region: Southeast
Type: Non-profit
NPR: $442M
Locations: 58
Challenge
King's Daughters Health System (KDHS) was overwhelmed with the sheer volume of programs available to help patients. The health system wanted to empower its patient advocacy teams with a solution that could automate patient matching and streamline enrollment. KDHS needed a solution to simplify and automate a complicated workflow that could easily double the number of patients receiving aid.
Atlas took the highly complex process of philanthropic identification, enrollment, and reimbursements and turned it into a simple and easy-to-use workflow. Navigator has won over our longtime patient care advocates and given patients financial peace as they’re going through something difficult. That’s the real impact.
Delana Warnock, Practice Manager at KDHS Oncology Center of Excellence
Solution
In three months, Atlas:
• Fully integrated existing KDHS processes and gained full acceptance from the team
• Covers all patient assistance, copay and diagnosis-based assistance foundation programs specific to oncology patients and providers
Results
increase in philanthropic aid support for patients
patients enrolled in financial aid programs
in philanthropic aid support for patients annually
patients helped annually
King's Daughters
Health system uncovered millions in philanthropic resources to improve patient care
Region: Southeast
Type: Non-profit
NPR: $442M
Locations: 58
Challenge
King's Daughters Health System (KDHS) was overwhelmed with the sheer volume of programs available to help patients. The health system wanted to empower its patient advocacy teams with a solution that could automate patient matching and streamline enrollment. KDHS needed a solution to simplify and automate a complicated workflow that could easily double the number of patients receiving aid.
Atlas took the highly complex process of philanthropic identification, enrollment, and reimbursements and turned it into a simple and easy-to-use workflow. Navigator has won over our longtime patient care advocates and given patients financial peace as they’re going through something difficult. That’s the real impact.
Delana Warnock, Practice Manager at KDHS Oncology Center of Excellence
Solution
In three months, Atlas:
• Fully integrated existing KDHS processes and gained full acceptance from the team
• Covers all patient assistance, copay and diagnosis-based assistance foundation programs specific to oncology patients and providers
Results
increase in philanthropic aid support for patients
patients enrolled in financial aid programs
King's Daughters
Health system uncovered millions in philanthropic resources to improve patient care
Region: Southeast
Type: Non-profit
NPR: $442M
Locations: 58
Challenge
King's Daughters Health System (KDHS) was overwhelmed with the sheer volume of programs available to help patients. The health system wanted to empower its patient advocacy teams with a solution that could automate patient matching and streamline enrollment. KDHS needed a solution to simplify and automate a complicated workflow that could easily double the number of patients receiving aid.
Atlas took the highly complex process of philanthropic identification, enrollment, and reimbursements and turned it into a simple and easy-to-use workflow. Navigator has won over our longtime patient care advocates and given patients financial peace as they’re going through something difficult. That’s the real impact.
Delana Warnock, Practice Manager at KDHS Oncology Center of Excellence
Solution
In three months, Atlas:
• Fully integrated existing KDHS processes and gained full acceptance from the team
• Covers all patient assistance, copay and diagnosis-based assistance foundation programs specific to oncology patients and providers
Results
increase in philanthropic aid support for patients
patients enrolled in financial aid programs
in philanthropic aid support for patients annually
King's Daughters
Health system uncovered millions in philanthropic resources to improve patient care
Given the consistent rise in healthcare costs, there is a need for better integration of financial advocacy into routine clinical practice to:
Region: Southeast
Type: Non-profit
NPR: $442M
Locations: 58
The impact of proactive review for patient financial assistance via Atlas Health for Sylvester Comprehensive Cancer Center's diverse population (58% Hispanic and 10% Black):
King's Daughters Health System (KDHS) was overwhelmed with the sheer volume of programs available to help patients. The health system wanted to empower its patient advocacy teams with a solution that could automate patient matching and streamline enrollment. KDHS needed a solution to simplify and automate a complicated workflow that could easily double the number of patients receiving aid.