Wayne Memorial Hospital

Taking care of a community requires clinical & digital technology strength

Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19

Challenge

Wayne Memorial Hospital cares for their rural community, with almost 18% of their county’s population in poverty and without insurance. As COVID-19 escalated the need for all patients, especially those without insurance, underinsured with high deductible plans or those who lost their medical insurance. A small staff worked on patient cases, calling foundations and other philanthropic programs for funds to cover eligible patients’ costs and needed help scaling to care for many more patients. 

Quote mark

Rural hospitals have unique challenges, but we constantly look ahead to raise the bar on what we can do for our community. Expanding access to more affordable care is a priority, and Atlas Health’s total solution delivered so that we can care for more patients in need.

Greg Jones, Chief Financial Officer

Solution

Wayne Memorial Hospital partnered with Atlas to:

• Implement a digital automation approach to ensure all medical financial aid programs are evaluated to help patients access and afford care

• Help more patients and secure more reimbursements with a more efficient process

• Reduce uncompensated care, increase patient satisfaction and referrals and improve reputation in the community, operating margins and higher levels of compliance

Results

5x

increase in philanthropic aid support for patients

$1.2M

in philanthropic aid support for patients annually

Download Case Study

Wayne Memorial Hospital

Taking care of a community requires clinical & digital technology strength

Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19

Challenge

Wayne Memorial Hospital cares for their rural community, with almost 18% of their county’s population in poverty and without insurance. As COVID-19 escalated the need for all patients, especially those without insurance, underinsured with high deductible plans or those who lost their medical insurance. A small staff worked on patient cases, calling foundations and other philanthropic programs for funds to cover eligible patients’ costs and needed help scaling to care for many more patients. 

Quote mark

Rural hospitals have unique challenges, but we constantly look ahead to raise the bar on what we can do for our community. Expanding access to more affordable care is a priority, and Atlas Health’s total solution delivered so that we can care for more patients in need.

Greg Jones, Chief Financial Officer

Solution

Wayne Memorial Hospital partnered with Atlas to:

• Implement a digital automation approach to ensure all medical financial aid programs are evaluated to help patients access and afford care

• Help more patients and secure more reimbursements with a more efficient process

• Reduce uncompensated care, increase patient satisfaction and referrals and improve reputation in the community, operating margins and higher levels of compliance

Results

5x

increase in philanthropic aid support for patients

$1.2M

in philanthropic aid support for patients annually

Download Case Study

Wayne Memorial Hospital

Taking care of a community requires clinical & digital technology strength

Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19

Challenge

Wayne Memorial Hospital cares for their rural community, with almost 18% of their county’s population in poverty and without insurance. As COVID-19 escalated the need for all patients, especially those without insurance, underinsured with high deductible plans or those who lost their medical insurance. A small staff worked on patient cases, calling foundations and other philanthropic programs for funds to cover eligible patients’ costs and needed help scaling to care for many more patients. 

Quote mark

Rural hospitals have unique challenges, but we constantly look ahead to raise the bar on what we can do for our community. Expanding access to more affordable care is a priority, and Atlas Health’s total solution delivered so that we can care for more patients in need.

Greg Jones, Chief Financial Officer

Solution

Wayne Memorial Hospital partnered with Atlas to:

• Implement a digital automation approach to ensure all medical financial aid programs are evaluated to help patients access and afford care

• Help more patients and secure more reimbursements with a more efficient process

• Reduce uncompensated care, increase patient satisfaction and referrals and improve reputation in the community, operating margins and higher levels of compliance

Results

5x

increase in philanthropic aid support for patients

$1.2M

in philanthropic aid support for patients annually

Download Case Study