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Wayne Memorial Hospital
Taking care of a community requires clinical & digital technology strength
Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19
Challenge
Wayne Memorial Hospital cares for their rural community, with almost 18% of their county’s population in poverty and without insurance. As COVID-19 escalated the need for all patients, especially those without insurance, underinsured with high deductible plans or those who lost their medical insurance. A small staff worked on patient cases, calling foundations and other philanthropic programs for funds to cover eligible patients’ costs and needed help scaling to care for many more patients.
Rural hospitals have unique challenges, but we constantly look ahead to raise the bar on what we can do for our community. Expanding access to more affordable care is a priority, and Atlas Health’s total solution delivered so that we can care for more patients in need.
Greg Jones, Chief Financial Officer
Solution
Wayne Memorial Hospital partnered with Atlas to:
• Implement a digital automation approach to ensure all medical financial aid programs are evaluated to help patients access and afford care
• Help more patients and secure more reimbursements with a more efficient process
• Reduce uncompensated care, increase patient satisfaction and referrals and improve reputation in the community, operating margins and higher levels of compliance
Results
increase in philanthropic aid support for patients
in philanthropic aid support for patients annually
Wayne Memorial Hospital
Taking care of a community requires clinical & digital technology strength
Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19
Challenge
Wayne Memorial Hospital cares for their rural community, with almost 18% of their county’s population in poverty and without insurance. As COVID-19 escalated the need for all patients, especially those without insurance, underinsured with high deductible plans or those who lost their medical insurance. A small staff worked on patient cases, calling foundations and other philanthropic programs for funds to cover eligible patients’ costs and needed help scaling to care for many more patients.
Rural hospitals have unique challenges, but we constantly look ahead to raise the bar on what we can do for our community. Expanding access to more affordable care is a priority, and Atlas Health’s total solution delivered so that we can care for more patients in need.
Greg Jones, Chief Financial Officer
Solution
Wayne Memorial Hospital partnered with Atlas to:
• Implement a digital automation approach to ensure all medical financial aid programs are evaluated to help patients access and afford care
• Help more patients and secure more reimbursements with a more efficient process
• Reduce uncompensated care, increase patient satisfaction and referrals and improve reputation in the community, operating margins and higher levels of compliance
Results
increase in philanthropic aid support for patients
in philanthropic aid support for patients annually
Wayne Memorial Hospital
Taking care of a community requires clinical & digital technology strength
Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19
Challenge
Wayne Memorial Hospital cares for their rural community, with almost 18% of their county’s population in poverty and without insurance. As COVID-19 escalated the need for all patients, especially those without insurance, underinsured with high deductible plans or those who lost their medical insurance. A small staff worked on patient cases, calling foundations and other philanthropic programs for funds to cover eligible patients’ costs and needed help scaling to care for many more patients.
Rural hospitals have unique challenges, but we constantly look ahead to raise the bar on what we can do for our community. Expanding access to more affordable care is a priority, and Atlas Health’s total solution delivered so that we can care for more patients in need.
Greg Jones, Chief Financial Officer
Solution
Wayne Memorial Hospital partnered with Atlas to:
• Implement a digital automation approach to ensure all medical financial aid programs are evaluated to help patients access and afford care
• Help more patients and secure more reimbursements with a more efficient process
• Reduce uncompensated care, increase patient satisfaction and referrals and improve reputation in the community, operating margins and higher levels of compliance
Results
increase in philanthropic aid support for patients
in philanthropic aid support for patients annually
Wayne Memorial Hospital
Taking care of a community requires clinical & digital technology strength
Given the consistent rise in healthcare costs, there is a need for better integration of financial advocacy into routine clinical practice to:
Region: Northeast
Type: Non-profit
NPR: $504M
Locations: 19
The impact of proactive review for patient financial assistance via Atlas Health for Sylvester Comprehensive Cancer Center's diverse population (58% Hispanic and 10% Black):
Wayne Memorial Hospital cares for their rural community, with almost 18% of their county’s population in poverty and without insurance. As COVID-19 escalated the need for all patients, especially those without insurance, underinsured with high deductible plans or those who lost their medical insurance. A small staff worked on patient cases, calling foundations and other philanthropic programs for funds to cover eligible patients’ costs and needed help scaling to care for many more patients.