Erasing a Chronic Patient’s Medical Debt

September 2023
Patient Advocate: Jessica Johnson
Younger nurse comforting older patient

Disease/diagnosis: Asthma

Drug(s): Xolair

Program(s): Genetech – free drug program

Cost covered: $49,649.66

The patient was ill and hospitalized, and the advocate was working directly with her referral provider’s office.

Atlas identified a patient with a very high out-of-pocket responsibility for her Asthma treatments. She had been treated for over a year but was unable to make any payments and had been sent to collections. Our advocate quickly began looking into free medication programs and found the best option - Genetech’s Patient Foundation for her Xolair treatments.

She was approved and enrolled with the help of her referring provider. In total, Atlas was able to order 19 replacements for Xolair, saving the patient nearly $19,000 in medical debt and recovering $49,649.66 to the hospital. 

Erasing a Chronic Patient’s Medical Debt

September 2023
Patient Advocate: Jessica Johnson
Patient Advocate: Jessica Johnson

Disease/diagnosis: Asthma

Drug(s): Xolair

Program(s): Genetech – free drug program

Cost covered: $49,649.66

Atlas identified a patient with a very high out-of-pocket responsibility for her Asthma treatments. She had been treated for over a year but was unable to make any payments and had been sent to collections. Our advocate quickly began looking into free medication programs and found the best option - Genetech’s Patient Foundation for her Xolair treatments.

She was approved and enrolled with the help of her referring provider. In total, Atlas was able to order 19 replacements for Xolair, saving the patient nearly $19,000 in medical debt and recovering $49,649.66 to the hospital.