Atlas Health Introduces Navigator 4.0

AI-powered matching & enrollment ensures optimal philanthropic reimbursement, including COVID-19 aid programs

July 28, 2020

Atlas Health (Atlas), the leader in philanthropic reimbursement that empowers health systems with an end-to-end solution for enrolling patients in medical financial aid programs, announces an upgrade to Atlas Navigator. Atlas Navigator is a proprietary AI-powered financial counseling service that finds non-traditional coverage options to deliver maximum reimbursement. The upgrade includes new features to ensure that no reimbursement opportunity is missed, display proprietary confidence scores and reimbursement estimates for enhanced forecasting and resourcing and provide COVID-19-specific programs.

Sean Krausz, senior manager, Revenue, Risk & Audit, Palomar Health, says, “With skyrocketing unemployment and millions of people losing health insurance, this upgrade could not have come at a better time. It brings financial relief to patients struggling with coverage and extraordinary out-of-pocket expenses, helping health systems like ours to withstand the burdens and material losses associated with COVID-19.”

Atlas Navigator now utilizes smart web crawler technology to sweep all medical financial aid programs every few minutes, triggering real-time email alerts when a program becomes open for enrollment. The email alert includes links directly to eligible patients in the Atlas system with pre-filled applications ready to submit in a few clicks. With some programs rapidly opening and closing within hours, these real-time alerts give financial counselors the opportunity to enroll patients in programs they might otherwise miss.

Because each reimbursement opportunity is associated with a date by which a patient must be enrolled, a claim must be dropped or a date by which a medication must be ordered, Atlas Navigator maps each program coverage window to each matched account. When financial counselors adhere to those dates and deadlines, they can work in order of chronological priority to convert charity care or bad debt to revenue for the healthcare system. This is a critical imperative to reduce uncompensated care and improve free cash flow.

Using constantly changing programs and patient data points, historical enrollment and reimbursement outcomes and a proprietary machine learning algorithm, Atlas Navigator now surfaces estimated reimbursements and enrollment confidence scores for each individual account. Access to these scores and estimates allows health system administrators to forecast reimbursement opportunities and prioritize worklists in order to allocate appropriate resources for philanthropic reimbursement projects.

“Our upgraded platform reflects our passion to improve cost savings for patients and health systems with AI-first technology that reduces the cost of enrolling any patient in any program,” says Ethan Davidoff, CEO and founder, Atlas. “We share those savings with our health system partners to help them better support the communities they serve. For patients, this translates into improved access to lifesaving treatments they may have otherwise not been able to afford.”

By capturing the highest number of aid programs available and wrapping this availability with sophisticated matching, easy integration, comprehensive workflow and quality reporting, Atlas offers health systems the benefits of increased revenue, cost-savings, reduction in patient A/R days, lower operating overhead, improved workflow automation, enhanced financial navigator and patient experience and higher levels of compliance.

About Atlas Health

Atlas Health, the leader in philanthropic reimbursement, is improving and saving lives by empowering providers with an end-to-end solution for matching and enrolling patients in medical financial aid programs through its proprietary technology and AI-powered service partnership platform, Atlas Navigator. Patients receive the care they need and providers secure reimbursement for care delivered. Find out how no patient is left behind at